If you are not happy with your purchase, we will accept a return of an unused product within 7 DAYS. The good(s) will be returned directly to seller after which ojaayo.com will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).
Please allow 1-2 weeks for your return to be processed.
Discounted items are eligible for a return and refund if they meet the terms of the policy.
Returned items must be delivered to the seller unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment; therefore, we recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
In the unlikely event that an item is returned to the seller in an unsuitable condition, you may not receive refund on the returned good(s).
For further clarification contact us via email on [email protected]